About our Practice
Digitalisation, connectivity, demographic change and budget pressure are reshaping expectations of public organisations. accilium supports you in ensuring long-term citizen proximity and resilience.
We guide the public sector in developing future-oriented strategies and organisational structures. We design innovation management with a focus on impact and sustainability. We develop digital solutions and AI applications that create real value. We digitalise processes holistically – from analysis to implementation. We strengthen administrative structures to make them sustainable, resilient and future-proof. We bring the digital future to the public sector.
Proven methods and strategic expertise tailored to your needs. Organisationally sensitive projects – exactly our terrain.
Speed, discretion and the necessary resolve to achieve your goals. Innovative implementation through rapid prototyping
Future-proof IT solutions: modular, resilient and scalable.
Our Services for the Public Sector
Governments
From reactive crisis mode with sector-based thinking and uncoordinated individual measures.
To data-driven and integrated policy-making with overarching strategies.
Integrated crisis prevention strategies
Development and implementation of strategies that involve multiple sectors and stakeholders in order to proactively prevent crises.
Data-driven policy-making
Introduction of data-supported approaches to political decision-making to enable sound decisions and increase the effectiveness of measures.
Demographic change
Development of alternative financing models for social systems, new labour and pension models. Automation and AI deployment to secure service delivery.
Authorities and Public Entities
From cumbersome, paper-based procedures and strictly hierarchical organisations.
To digitalised, service-oriented processes supported by agile structures.
Digitalised processes
Introduction of digital, service-oriented processes with agile structures to improve efficiency and citizen experience.
Optimised resource usage
Implementation of systems to better manage and allocate resources, minimising waste and maximising efficiency.
Agile & resilient structures
Adoption of agile methods and structures to increase flexibility and adaptability in public administration.
Municipalities & Metropolitan Areas
From fragmented self-administration with limited resources and scarce digital services.
To connected, citizen-centric structures that remain capable of action through digital tools and cooperation.
Connected, citizen-centric structures
Development of connected structures that remain capable of action thanks to digital tools and inter-municipal cooperation.
Digital administrative processes
Establishment of flexible, digital administrative processes to ensure long-term efficiency and proximity to citizens.
Holistic urban development
Development of strategies for holistic urban development that combine sustainable mobility, climate-friendly construction and social integration.
Our Expert for Public
Let’s connect on LinkedIn!
Markus Kaiser | Senior Partner
Markus Kaiser is Senior Partner at accilium and leads the Public Sector Practice. He guides organizations through change. Drawing on top-management experience in DAX companies and the public sector, he develops future-proof business models and structures, integrates M&A objectives, and stabilizes critical client relationships. His own leadership track record shows what makes transformation effective and sustainable.
He accelerates digital transformation in the public sector – from strategy to software. He reduces risk in complex, high-visibility programs. He knows how to get things done in public administration and scales organizations measurably with lean, product-centric operating models, clear governance, and strong delivery. Through a resilient network across DACH and CEE, he opens doors and drives growth with a focused portfolio, targeted sales, and strong partnerships.
„The benchmark isn’t the official gazette – it’s the smartphone. Citizens expect digital government that works like the apps they use every day. Businesses expect approvals in days – plant permits and company registrations alike. The quality and availability of these services shape trust in democracy and economic competitiveness. That’s what we build with our clients: public services that actually help. Fast. Transparent. Cost-efficient. Proactive. No forms.“
Markus Kaiser
Selected Projects
Sales organization
Conception of a new structural and process organization as part of the redevelopment of the sales organization of a public IT service provider, including portfolio organization, creation of an implementation roadmap, and establishment of a governance structure.
Munich, Germany
Generative KI – Use Cases
Development of an operating concept for generative AI. Creation of a methodology for evaluating use cases as well as defining technical and organizational
requirements for the secure and scalable use of
generative AI.
Vienna, Austria
Urban (Air) Mobility Testbed
Development of a strategic paper including scenarios, competitive analysis, decision recommendations, and a roadmap, as well as positioning the test field within the innovation ecosystem.
Berlin, Germany
Digital payment card
Development of a digital payment card for disbursing social benefits, including personal balance overview, integration of data interfaces for federal states, and coordination of data protection and data processing agreements.
Vienna, Austria
Smart City Initiative
Development of a framework for creating a Smart City strategy. Execution of stakeholder workshops, creation of a comprehensive strategy paper, and integration of the strategy into the existing municipal landscape.
Cologne, Germany
NIS-2 Readiness & Data Governance
Analysis of the current status of digital resiliency, setup of an information security program and subsequent rollout of measures targeting tools, processes, organization, and culture.
Customer: Public Service Provider (Mobility, Austria)
Organizational Design
Conception of an impact-oriented organization, including stakeholder-involvement and provision of strategic options of organizational designs.
Customer: Federal Ministry (Austria)
ISO/IEC 27001:2013 certified